Query on consumer case which was dismissed
Kaushik Roy
(Querist) 25 August 2015
This query is : Resolved
Hello Sir
I have filed a consumer case against "Country club" in the year 2012. Below are few case details.
1. I took country club tour membership in the year 2011 in Pune. When initially they explained me about the vacation membership for 5 years they gave lot of false commitments (like the payment from my ICICI credit card will be converted to easy EMI without interest as they have tie-up with ICICI bank which was false). There were many instances like this which I ignored.
2. After adjusting with the above conflict I booked a vacation on 2012 (to Kerala) with my wife. Which was our first outing after marriage. Country club booked the rooms in their resort which was free as per our membership. But when we went there the whole resort was under construction, rooms were unclean and no food was available.
3. As a result of which we immediately checked out and booked a room at different hotel.
4. After returning I lodged a consumer case against them in Hyderabad.
4. After fighting for 3 years, now the case has been dismissed by District forum.
I would need to check with my lawyer the reason for this dismissal.
And would also need to seek you advise what should I do now? I produced all the photos to consumer forum as a proof of the under construction resort. The membership cost me over 1lakh rupees. And have lost all my hopes.
Could you please advise me on how to proceed further and suggest me if there is any suitable lawyer who can help me.
Anirudh
(Expert) 26 August 2015
If you feel aggrieved by the order passed by the District Consumer Forum, then you have to prefer an appeal before the State Consumer Forum.
You have to look out for a lawyer yourself.
R.K Nanda
(Expert) 26 August 2015
file appeal in the State Consumer Forum.
Rajendra K Goyal
(Expert) 26 August 2015
Without going into the decision of the consumer forum, it is difficult to advise. If you are aggrieved from the decision, go for appeal.
K.S.Srinivas
(Expert) 26 August 2015
Expert Anirudh perfectly answered.
Kaushik Roy
(Querist) 26 August 2015
Thank you all for your response.
Also wanted to check if there is any online way to check the case status? I tried below link but can't find my case.
http://cms.nic.in/ncdrcusersWeb/login.do?method=caseStatus
I will appeal on State Consumer Forum. But wanted to check if there is any chance of positive outcome, will the State Consumer Forum hear the case from beginning or it goes with District Consumer Forum decision as reference.
Kumar Doab
(Expert) 26 August 2015
Prefer appeal.
Prefer to engage a lawyer specializing in consumer cases.
Raj Kumar Makkad
(Expert) 26 August 2015
Appeal before the State consumer Commission is the only way out left in your issue.
