Working hours

Querist : Anonymous (Querist) 29 January 2019 This query is : Resolved
Can you tell me the law which describes working hours for Bpo companies? One of my frnd has joined a bpo in pune. She is working in a domestic process but her working hours is same as international process wrk hours 9hrs and she has only one week off. I came to know that max working hours in a week is 48hrs. Here they are scheduling employees 6 days a week for 9 hrs each day which comes to 54 hrs. Does this not go against the law??

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Sudhir Kumar, Advocate (Expert) 30 January 2019
read minimum wages act (s/13 to 18)

H.M.Patnaik (Expert) 30 January 2019
Have u gone through her Appointment letter or Service contract ? Find out if she is engaged to discharge job relating to overseas client only and working hours is specifically agreed to by the employee.

kavksatyanarayana (Expert) 30 January 2019
Yes. Agreed with the advise of expert Mr.H.M.Patnaik ji.

Dr J C Vashista (Expert) 31 January 2019
Incomplete facts to solve the question paper set for and on behalf of a "frnd" and not for yourself'.

Dr J C Vashista (Expert) 31 January 2019
An anonymous author may not expect any valuable obligation of experts as per rule of this platform.

P. Venu (Expert) 02 February 2019
Generally, BPOs are governed by the respective Shops & Establishment of the State concerned. Please verify.

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