ramesh choudhary (sr accountant) 26 December 2009

Foreclosure charges by HDFC Bank

We had a property loan sanctioned of Rs. 1.80 Crores out of which we had taken disbursal of Rs. 1.72 crores from the Centurion Bank of punjab (Now HDFC Bank Ltd.). At the time of taking the loan it was told that if we pay the administration charges we have not to pay the foreclosure /preclosure charges. But When we approached the bank after 2 years of the loan for foreclosure they charged prepayment charges @2.50% on the total financed amount. We go throgh the agreemnt signed by us we found that we have not signed near the foreclosure charges clause of the agreement. Even the bank have not mentioned the foreclosure charges in the saction latter.

Pls advise we should take over the case to Court.

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4 Replies

jayaveladvocate (Lawyer) 26 December 2009

you are requested to appraoch the Banking omubdsman in this regard, you can also approach the consummer disputes redressal forum and the civil court, But Omubdsman remedy is the quickest one and cheapest, look for ombudsman e-filing in the net

V. VASUDEVAN (LEGAL COUNSEL) 26 December 2009

As suggested by Adv.Jayavel, writing to the ombudsman is the quickest remedy. You may also escalate the matter by email to senior officials/Grievance Committee HDFC. Usually they are sensitive to genuine grievances and amicable resolve the same

Vasudevan



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Home>> About Us - Banking Ombudsmen

Names and addresses of Banking Ombudsmen

The Banking Ombudsman Scheme, 2002

Sl. No.	Centre	Address of the Office of Banking Ombudsman	Area of Operation
1.	Ahmedabad	K . Chandrachoodan C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Tel.No.26582357/ 26586718 / 2657 5807 Fax No.079-26583325 Click here to send email	Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
2.	Bangalore	Shri. M. Palanisamy C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001 Tel.No.22210771/22275629 Fax No.080-22244047 Click here to send email	Karnataka
3.	Bhopal	C/o Reserve Bank of India Hoshangabad Road, Post Box No.32, Bhopal-462 011 Tel.No.2573772/2573776 Fax No.0755-2573779 Click here to send email	Madhya Pradesh and Chattisgarh
4.	Bhubaneswar	C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel.No.2396207/2396008 Fax No.0674-2393906 Click here to send email	Orissa
5.	Chandigarh	Shri Lalit Srivastava C/o Reserve Bank of India 4th Floor, Sector 17, Central Vista, Chandigarh-160 017 Tel.No.0172-2721011/2784261 Fax No.0172-2721880 Click here to send email	Himachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
6.	Chennai	C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Tel No. (044) 2539 9170 / 25395964 / 2539 9159 Fax No.044-25395488 Click here to send email	Tamil Nadu, Union Territories of Puducherry(except Mahe Region) and Andaman and Nicobar Islands
7.	Guwahati	C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Tel.No.2542556/2540445 Fax No.0361-2540445 Click here to send email	Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
8.	Hyderabad	C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel.No.23210013/23243970 Fax No.040-23210014 Click here to send email	Andhra Pradesh
9.	Jaipur	Shri P.Vijaya Kumar C/o Reserve Bank of India, 4th floor Ram Bagh Circle, Tonk Road, Jaipur-302 052 Tel.No.(0141)5107973/5101331 Fax No.0141-2562220 Click here to send email	Rajasthan
10.	Kanpur	C/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001 Tel.No.2306278/2303004 Fax No.0512-2305938 Click here to send email	Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar) and Uttaranchal
11.	Kolkata	C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001 Tel.No.22306222/22305580 Fax No.033-22305899 Click here to send email	West Bengal and Sikkim
12.	Mumbai	C/o Reserve Bank of India Garment House, Ground Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018 Tel.No.24924607/24960893/ 2493 3358 Fax No.022-24960912 Click here to send email	Maharashtra and Goa
13.	New Delhi	C/o Reserve Bank of India, Sansad marg, New Delhi - 110001 TelNo.(011) 23730632 / 23730633 / 23736270 / 23736271 / 23725445 / 23710882 Fax No. 011-23725218 Click here to send email	Delhi, Haryana, Jammu and Kashmir, Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh Haryana (except Panchkula, Yamuna Nagar and Ambala Districts)
14.	Patna	C/o Reserve Bank of India, Patna-800 001 Tel.No.2322569/2323734 Fax No.0612-2320407 Click here to send email	Bihar and Jharkhand
15.	Thiruvananthapuram	C/o Reserve Bank of India Bakery Junction Thiruvananthapuram- 695033 Tel.No.0471-2326852 /2332723/2323959 Fax No.0471-2321625 Click here to send email	Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).

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girishankar (manager) 27 February 2010

Thank You Vasudevan Sir Please create awarness to public regarding the cheating policy of the Banks

Parthasarathi Loganathan (Advocate) 02 March 2010

Please check up with the bank and demand for a copy of documents wherein it is stated or construed that they are entitled to charge 2.50% as foreclosure charges