I'm located in Hyderabad and I have purchased Jet Airways international flight ticket online from Yatra.com. Because of personal reasons I had to cancel my ticket. It has been almost 35 days since I have cancelled the ticket and still haven't got refund from the agent. I have sent a couple of mails and spoke to them over phone and all the times they are quoting 7 days time to refund the amount and also saying that they haven't got refund from JetAirways. Initially I was told by the agency that the refund will take approximately 15 working days while it has been more than 35 days now. Can I issue any legal notice to this agency? Please help. The refund amount is around 35000/- INR.