consumer protection act

Querist : Anonymous (Querist) 31 December 2010 This query is : Resolved
sir, new year wishes, i need a clarification regarding filing a case against BSNL. the facts leading to the case is, one of my friend had applied to bsnl for provisioning of a casual line for a convention organized by him and he had paid all the necessary charges and has receipts for the same. the convention is planned on 19-12-2010 to 21-10-2010 he submitted the application on 18-12-2010 itself but he bsnl has not provisioned the requested lines though he had paid the necessary fess/charges. casual line means temporary lines provided for particular period. due to this the convention committee was paralyzed with its communication facility to its participants.
please clarify whether i can file a case before the consumer addressable forum or else i have to approach the Hon'ble court by way of a writ petition.

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Khaleel Ahmed Mohammed (Expert) 31 December 2010
You are advised to file a complaint before consumer forum.
There is no scope to approach High Court.

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