getting jewal from bank

KAMARAJ BHARATHY G (Querist) 18 December 2008 This query is : Resolved
my client has borrowed jewal loan in a nationalised bank in her name. the sb account is joint account with her husband. but the jewal loan is in her name alonne. at this juncture my client has filed divorce petition against her husband cruielty. hence she has left her husband house without taking any record of id proof and residential proof. in this situation she has approcahed the bank an explained her deivorce petition and requested to get the jewal by paying the loan amount without loan receipt and other documents( she has not known the bank account number too). But the bank manager is refusing to give the jewal and asking vao's cetificate. but my client's husband is preventing the bank manager and vao by influence. what is the remedy to get the jewal from the bank

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tamilarasibabu (Expert) 18 December 2008
Mr.Bharathy, banks follow the procedure of taking Indemenity bond in such situations, this party may approach the bank and by paying the entire loan amount, she is entitled to get back her jewels, without intervention of her husband. if the said husband is influencing, then a legal notice may be sent to the concerned bank and its head office as such. this type of case can very well taken before Banking ombudsman for better remedy.

regards
Mrs.Tamilarasi Babu
Advocate

KAMARAJ BHARATHY G (Querist) 18 December 2008
thank you madam

What is the procedure to file petition before the ambudsman. kindly clarrify

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