Harassment by tata docomo customer care

File a case in consumer court.You will get substantisal damages + interest till payment.

Dear Client,

file complaint in consumer forum as suggested by Ms. Usha Kapoor

Before filing such complaint, issue a notice to the company, and also make a complaint to TRAI on line.  The limitation period for filing consumer complaint is 2 years from date of cause of action.

You can file a complaint in person.  Total costs may not be more than Rs.500/- in all and in general DF may decide within 180 days.  There are no strict legal formalities, and the proceedings are summary in nature.  The only thing you have to establish is that there is deficiency of service and harassment.  Even a representative can attend the proceedings during preliminary hearings, and complaint can attend and argue at the time of final hearing.  But issuing of notice is a must, as the complaint has to be build on the basis of their explanation / justification.

Purchase a book on CP Act in Hindi / English and it costs less than Rs.80/-.

You may also check at:

www.confonet.nic.in