Sir/Madam,
One of My Client approached loan request to his SBI bank. They took His CREDIT REPORT (source Bureau - CIBIL) it shows he had 9 active Loans & rejected his loan request. But he has only one personal loan. Hence, we took CIBIL report personally by paying fees. It shows only one active loan.
Since, he is a Government Employee, in bank credit report shows he had a business loan.
While we submit CIBIL REPORT which was taken by us, to bank, they didn't accept and they said they'll follow their bank CREDIT REPORT ONLY. We are unable to send complaint to CIBIL, because they said they are not responsible for bank CREDIT REPORT.
Kindly clarify where do we send complaint to solve this issue.
