Arif 29 December 2016
Kumar Doab (FIN) 29 December 2016
Settlement is adverse entry in CIBIL records.
Try with higher officials if they can call back your name from list of defauters without asking for balance payment.
Or you may need to find faults (if any, and if possible ) in bank and get an order from say: DCDRF.
Bank is to supply the credit report of each customer (CIBIL) against nominal payment say Rs.50/